I pay money to three different companies for my college loans. Of the three websites I access to pay these loans, I dread using SallieMae the most. The payment process for SallieMae is often at least eleven pages. (Salliemae.com, Make payment, Not goverment loan link, Login page, contact info conformation, offer page, offer page 2, summary page, make payment (several pages)).
Of these pages, I find the login, summary and payment pages acceptable. I also find the contact conformation page acceptable once yearly. I find it discerning that SallieMae uses people's impatience to thrust upon them legally binding actions each month. It is both annoying and uncalled for. Unfortunately for myself, I know not how to get my loan moved to another company so that I no longer have to deal with SallieMae. I imagine this is a banked on assumption of SallieMae (no pun intended). Carry on.